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CCC Surveillance and Reviews Guide

CSI Canadian Compliance Course chapter guide for surveillance and reviews, with section lessons, supervision cues, and review priorities.

Surveillance and Reviews is a CCC exam topic weighted at 12%. Use this chapter landing page to frame the compliance problem first, then move into the section lessons for ownership, supervision, surveillance, documentation, escalation, remediation, and regulator-response cues.

What this topic is really testing

  • surveillance program design and alert logic
  • exception handling and review follow-up
  • compliance reviews, testing, and remediation
  • reporting surveillance and review findings

Section lessons

LessonMain review cue
Surveillance program design and alert logicDescribe the purpose of surveillance within a compliance framework
Exception handling and review follow-upExplain how exception reports should be handled within a surveillance framework
Compliance reviews, testing, and remediationDescribe the role of focused reviews and testing in a compliance program
Reporting surveillance and review findingsExplain why surveillance and review findings must be reported effectively

Better first instincts

If the case feels most like…Better first move
a control gapidentify who owned the control and what evidence should exist
repeated exceptionsescalate and remediate rather than only noting the pattern
a conflict or complaintclassify the issue and preserve the response trail
regulator contactcoordinate facts, governance, preservation, and accurate response discipline

Common traps

  • treating compliance as only policy wording instead of operating evidence
  • choosing the answer that sounds strict but does not fit the owner or timing
  • missing when business-line supervision and compliance oversight are both relevant
  • ending at escalation without remediation and follow-up testing

In this section

Revised on Friday, May 29, 2026