CPH Product Due Diligence, Recommendations, and Advice Guide

CSI CPH guide to product due diligence, recommendations, and advice, with section lessons, conduct priorities, and exam-focused review checkpoints.

This CPH exam area covers product due diligence, recommendations, and advice, representing 13% of the CSI Conduct and Practices Handbook Course. Use these lessons to connect conduct standards, client protection, documentation, supervision, and escalation into the practical decision sequence the exam rewards.

Read the section lessons in order. For each lesson, ask what the representative or supervisor should do first, what must be disclosed or documented, and when the issue must move to compliance or supervision.

Section Lessons

What to Master

  • the conduct issue that controls the client outcome
  • the first compliant action before product or transaction detail
  • the disclosure, documentation, approval, or escalation step that makes the answer defensible

How This Area Is Tested

Expect scenario questions rather than isolated definition recall. The stronger answer usually identifies the client-protection problem, applies the relevant CIRO, securities-law, firm-policy, or ethics expectation, and chooses the action that leaves a clear supervisory record.

In this section

Revised on Friday, May 29, 2026