CPH Standards of Conduct and Ethics, Ethical Decision Making, and Putting it All Together Guide
CSI CPH guide to standards of conduct and ethics, ethical decision making, and putting it all together, with section lessons, conduct priorities, and exam-focused review checkpoints.
This CPH exam area covers standards of conduct and ethics, ethical decision making, and putting it all together, representing 23% of the CSI Conduct and Practices Handbook Course. Use these lessons to connect conduct standards, client protection, documentation, supervision, and escalation into the practical decision sequence the exam rewards.
Read the section lessons in order. For each lesson, ask what the representative or supervisor should do first, what must be disclosed or documented, and when the issue must move to compliance or supervision.
the conduct issue that controls the client outcome
the first compliant action before product or transaction detail
the disclosure, documentation, approval, or escalation step that makes the answer defensible
How This Area Is Tested
Expect scenario questions rather than isolated definition recall. The stronger answer usually identifies the client-protection problem, applies the relevant CIRO, securities-law, firm-policy, or ethics expectation, and chooses the action that leaves a clear supervisory record.