Opening and Maintenance of Customer Accounts

Study how Series 10 tests account approval, customer information, AML and CIP controls, transfers, margin, and ongoing account supervision.

Customer-account supervision is the largest operational block on Series 10 because customer harm often begins with weak account opening or poor follow-up. The supervisor has to confirm that accounts are opened correctly, customer profiles are complete, AML and CIP duties are met, margin and transfer activity are reviewed properly, and ongoing changes are handled with the right documentation and controls.

Read this chapter as the account-control function. The first lesson covers new-account approval and identity/customer-information duties. The second covers transaction, transfer, and margin supervision. The third covers maintenance items such as confirmations, updates, privacy, and other ongoing customer-account obligations.

In this section

Revised on Thursday, April 23, 2026