Series 24 General Broker-Dealer Supervision

Review the supervisory systems, conduct, compensation, disciplinary, records, financial-responsibility, and operational controls that dominate Series 24.

The second Series 24 chapter is the largest because it covers the broad supervisory infrastructure of a broker-dealer. This is where the exam tests whether the principal can build, enforce, test, document, and escalate the firm’s day-to-day compliance system rather than simply recognize isolated rules.

Work through this chapter as a management workflow. Start with supervisory systems and inspections, then move into associated-person conduct, compensation and referral controls, business-line and product approvals, dispute handling, record retention, and the financial-responsibility rules that keep the firm operationally sound.

Series 24 general broker-dealer lessons

SectionFocus
2.1 WSPs, Supervisory Controls, and Business ContinuityWritten procedures, branch supervision, inspections, supervisory testing, technology controls, BCP, and reasonable review.
2.2 Supervising Associated Person ConductConflicts, standards of conduct, outside business activities, private securities transactions, customer funds, personal trading, and investigations.
2.3 Compensation, Referrals, Gifts, and NetworkingReferral payments, networking arrangements, cash and non-cash compensation, gifts, variable-product incentives, and conflict surveillance.
2.4 Product and Service SupervisionNew product approval, product risk, training, suitability, DPPs, variable annuities, investment companies, exemptions, and approved parameters.
2.5 Disciplinary Actions and Dispute ResolutionComplaints, reportable events, regulatory matters, sanctions, corrective action, arbitration, mediation, expungement, and BrokerCheck accuracy.
2.6 Books, Records, and Record RetentionRequired records, electronic storage, communications retention, off-channel use, tape recording, legal holds, retrieval, and recordkeeping audits.
2.7 Financial Responsibility and Customer ProtectionNet capital, customer protection, clearing arrangements, margin, Reg T, hypothecation, short interest, financial reporting, SIPC, and cash controls.

What this chapter should help you do

SkillExam use
Apply WSP and control logicIdentify the written procedure, testing, inspection, and escalation path required by the facts.
Supervise conduct and compensationRecognize conflicts, gifts, referrals, outside activities, private transactions, and compensation-risk facts.
Manage business-line changesConnect product approvals, new activity, and firm changes to supervisory review.
Protect records and financial responsibilityChoose evidence, retention, net capital, reserve, possession, or control responses when operational facts require them.

In this section

Revised on Friday, May 29, 2026