Communication with the Public and Promotional Material

Learn how Series 31 tests promotional material, standardized sales presentations, third-party content, reprints, recordkeeping, past performance, hypothetical results, and supervisory review.

Promotional material is one of the highest-value Series 31 blocks. The exam wants you to know whether managed-futures communications are balanced, accurate, supervised, documented, and consistent with disclosure documents. It is not enough for a statement to be technically possible; it must not mislead the customer about risk, performance, fees, or strategy.

This topic is where sales enthusiasm often becomes a regulatory issue. Strong answers usually slow down and ask what the communication claims, what source supports it, and whether supervisory review is required.

Topic snapshot

ItemWhat matters here
Weight16%
Main skillevaluate whether managed-futures promotional material is fair, balanced, supervised, and properly supported
Typical trapaccepting impressive performance language without checking assumptions, source, or risk balance
Strongest first instinctask whether the communication could mislead a customer about performance, risk, fees, or strategy

Section map

SectionMain exam angle
Definition, scope, and standardized sales presentationswhat counts as promotional material
Third-party firms, reprints, and source controlsource reliability and responsibility
Promotional-material recordkeeping and written proceduressupervision evidence
Past performance presentation standardsfair context and non-misleading performance use
Hypothetical results and supervisory reviewassumption limits and review discipline

What this topic is really testing

Series 31 is testing whether you can supervise and evaluate managed-futures sales communications. Performance claims, hypothetical results, third-party material, and standardized presentations can all influence customers. The exam expects controls around that influence.

Section-by-section lesson

Definition, scope, and standardized sales presentations

Promotional material includes more than glossy brochures. Standardized presentations and customer-facing materials can be promotional if they are used to solicit or influence customers. The first step is recognizing when the rule set applies.

Third-party firms, reprints, and source control

Third-party material and reprints can still create responsibility issues. A firm cannot avoid concern simply because the original words came from someone else. Source, context, and how the material is used all matter.

Promotional-material recordkeeping and written procedures

Records and procedures show that communications are controlled. If a firm cannot produce what was used, who reviewed it, or how it was approved, the problem is supervision, not just paperwork.

Past performance presentation standards

Past performance can be useful, but it can also mislead. Strong answers check whether performance is presented with proper context, fees, risk, drawdowns, and limitations. A performance number without context is usually suspect.

Hypothetical results and supervisory review

Hypothetical results are especially sensitive because they can look more precise or reliable than they are. The strongest answer usually requires clear assumptions, limitations, and supervisory review before use.

Promotional-material pressure table

If the stem shows…Stronger implication
third-party material reused in solicitationsource and supervisory responsibility still matter
past performance highlightedcontext, risk, fees, and limitations must be clear
hypothetical resultsassumptions and review become critical
missing recordssupervision and procedures are weak
standardized sales decktreat it as promotional material if used to solicit

What stronger answers usually do

  • identify when material is promotional
  • require balanced risk and performance context
  • keep records and written procedures visible
  • review hypothetical and third-party content before use

Sample Exam Question

A representative wants to use a third-party article showing strong hypothetical returns for a managed-futures strategy, with little discussion of assumptions or risks. What is the strongest supervisory response?

  • A. Permit use because the representative did not create the article
  • B. Require review and appropriate context because third-party and hypothetical material can still mislead customers
  • C. Permit use if the article mentions futures at least once
  • D. Avoid keeping records because the material came from outside the firm

Answer: B

Series 31 promotional-material questions focus on customer protection and supervision. Third-party source status does not remove the need for review, context, and records.

Common traps

  • assuming third-party material is automatically safe
  • treating hypothetical results like actual results
  • ignoring recordkeeping for sales presentations
  • presenting past performance without risk and fee context

Key takeaways

  • Promotional material is a major Series 31 topic.
  • Strong answers protect customers from misleading performance, risk, fee, or strategy claims.
  • Supervision, records, and review are part of communication quality, not administrative extras.
Revised on Thursday, April 23, 2026